PROJECT ENQUIRY DATA

UWS USES YOUR DETAILS TO RESPOND TO THE PROJECT YOU ASK ABOUT.

Submitting a form creates an internal UWS project-lead or future-interest record, sends UWS an internal notification and sends an acknowledgement to the email address provided through the site’s configured transactional email delivery. Where the enquiry connection is enabled, UWS also sends the submitted email address and relevant contact, project, source/referral and consent fields to the dedicated UWS project-enquiry group in MailerLite for operational follow-up. This can include an unconfirmed operational record when the optional marketing box is not selected; marketing status is kept separate from a project response.

01

INFORMATION YOU MAY CHOOSE TO PROVIDE

The project form asks for your name, email address, market, setting and technology interest. Phone, organisation, region, budget, timing and project notes are optional. Please do not submit medical histories, diagnoses, treatment details or other sensitive health information.

02

WHY UWS USES AND MAY SHARE THE INFORMATION

UWS uses the information to understand the project, respond to the enquiry and maintain an operational record of the conversation. Relevant project details may be shared with an appropriate supplier pathway only where this is necessary to respond to the specific enquiry. UWS does not share the information for unrelated supplier marketing and does not use the enquiry form to collect payment.

03

STORAGE, MARKETING AND YOUR CHOICES

Operational project and future-interest records are stored in the non-public WordPress administration area on UWS’s GoDaddy-managed website. UWS also keeps a separate non-public first-party conversion log containing limited journey data such as event, page, device and bounded pathway or CTA context; it is not intended to contain names, email addresses, phone numbers, free-text notes, IP addresses or referrers. When the enquiry connection is enabled, the enquiry is also recorded in MailerLite. Transactional acknowledgements and internal notifications are delivered through the site’s configured Resend email service. Marketing updates are optional and separate from a project response: leaving the optional box unchecked does not prevent a reply. UWS does not currently publish a fixed retention period. Records and conversion events are retained only while needed for the enquiry, follow-up, operational record or applicable obligations, and administrators should review and securely remove them when no longer needed. UWS uses external service providers for website infrastructure, email delivery and enquiry operations. Those providers may process information outside your country.

04

ACCESS, CORRECTION OR DELETION REQUESTS

To request access to, correction of, or deletion of your project-enquiry information, or to ask a privacy question, email kevin@unifiedwellnesssystems.com. UWS may need to verify the request and may retain limited information where it is still needed for the enquiry, operational record or applicable obligations.

05

PRIVACY COMPLAINTS

If you believe UWS has handled your personal information incorrectly, email kevin@unifiedwellnesssystems.com with “Privacy complaint” in the subject line and enough detail for UWS to investigate. UWS will review the relevant available records, may ask for further information to verify or investigate the concern, and will respond using the contact details you provide.